Customer Service Representative

Job description

Genesis Logistics is Hiring! At Genesis Logistics, you will play a part in one of the world’s most essential industries. As the leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At Genesis Logistics, you have a voice that matters and can make an impact that lasts. There has never been a better time to join Genesis Logistics. In a business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. Position: Customer Service Representative: Shift: Wednesday- Saturday 7am-5:30pm: Pay: $22.00/hr. Grow your skills. Shape your world. - AFFORDABLE medical, dental, and vision coverages offered on your 30th day. - PTO - 401(k) with generous company match - Tuition reimbursement program - Excellent training and career advancement opportunities Role Purpose: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution. Key Accountabilities: - Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select a...