Billing Specialist (Customer Service Rep)

Job description

Billing Specialist (Customer Service Rep) Location: Albany, GA: Pay: From $18.00 per hour: Job Type: Full-time: About the Role: SAM Service, Inc. is seeking a dependable, tech‑savvy Customer Service Representative to join our corporate office in Albany, GA. This is a fast‑paced role where you will consistently handle customer calls, emails, and internal coordination to ensure accurate, timely service. Key Responsibilities: - Manage a high volume of incoming customer calls in a fast‑paced environment - Handle customer emails consistently throughout the day - Enter customer information and service orders into internal systems with accuracy - Troubleshoot issues and resolve customer inquiries promptly - Coordinate with fellow branches to provide clear, accurate customer updates - Build trust and maintain strong customer relationships - Follow established company procedures and service standards - Collaborate with team members to support smooth daily operations Qualifications: - High school diploma (required) - Exceptionally strong skills with computers, tablets, and smartphones - Excellent communication, active listening, and problem‑solving abilities - Strong attention to detail and...