Member Services Manager

Job description

Description Member Services Manager Dallas, TX: We are seeking a dynamic individual to become our new Member Services Manager at world-renowned Cooper Fitness Center. This role supports Cooper Fitness Center’s mission to improve the quality and quantity of members’ lives by integrating wellness programming with daily member experiences. This position works collaboratively with the Wellness Program Director to deliver high-touch, personalized experiences that connect members to Cooper’s full suite of programs. The Member Services Manager coordinates member engagement initiatives, wellness challenges, and special events while supporting the onboarding and retention of new members. This role bridges the gap between the Member Services and Wellness departments—focusing on relationships, communication, and consistent service excellence. About Cooper Aerobics: Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services. - Cooper Clinic’s comprehensive physical exam gives patients an in-depth pict...