Customer Service Representative

Job description

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer About TTM: TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com Summary: The primary responsibilities of this job profile include: Providing outstanding customer service to assigned customer accounts to positively impact the business relationship and increase customer satisfaction. Working with Program Managers, Account Managers, Engineering, Quality, Manufacturing, and assigned (external) customers to facilitate, coordinate and communicate requests for quotes, material planning, order entry, engineering holds, order changes, schedule sharing, order status, requests for RMA’s, and resolution of shipping and accou...