Leader Sales Guest Experience

Job description

Benefits: Guest Experience Sales Leader This isn’t a back-office, administrative role — it’s a front-line leadership position where your success is measured by how well you and your team do two things: Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people, celebrating wins, and creating memorable experiences for customers — this role is for you! What You’ll Do • Lead daily huddles that energize and align the team. Lead by example, walk the talk. - IRA w/company match 3% - Bonus based on performance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Wellness resources - Delivering an outstanding customer experience - Meeting and exceeding sales and membership goals - Build, coach, and motivate a team to crush sales and membership goals. - Keep the customer experience at the heart of everything — from check-in to check-out. - Celebrate wins, recognize talent, and grow your team’s confidence and skills. - Roll out promotions, contests, and community events that bring the spa to life. - Own the numbers — tra...