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Patient Scheduler - Miller Hill Clinic (32 hours a week)

Essentia Health · Duluth, Minnesota, US

Building Location: Essentia Health - Miller Hill Health Plaza Department: 2046610 REHAB MGMT - SMDC HOSP Job Description: This position pre-registers and sch...

Job description

Building Location: Essentia Health - Miller Hill Health Plaza Department: 2046610 REHAB MGMT - SMDC HOSP Job Description: This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed. Education Qualifications: Key Responsibilities: - Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients - Full pre-registration of all patients calling to schedule an appoi...