TikTok Shop - Site Operations Manager

Job description

Team Overview The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. Responsibilities: - Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL - 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements - Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA - Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and mee...