Customer Service Representative I Transit Store

Job description

WHO WE'RE LOOKING FOR: This part-time role is scheduled for approximately 30 hours per week. Monday through Friday, typically from 10:00 a.m. to 4:00 p.m. The Transit Store Customer Service Representative-Transit Store reports directly to the Supervisor, Transit Store. This position is responsible for in-person retail cashier sales and customer service functions within the CapMetro Transit Store. WHAT YOU'LL BE DOING: Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Perform as a retail sales cashier: - Educate and assist customers with purchases of bus and rail passes, Reduced Fare ID cards (RDIF), MetroAccess cards, and retail merchandise. - Conduct retail sales transactions. - Adhere to strict sales and inventory procedures and controls - including accuracy of sales transactions, reconciliation of sales to inventory and daily register closeouts, and adherence to performance expectations specific to the Transit Store staff. - Issue approved Reduced Fare ID cards, including entry of data into the RFID database, taking ID photos, and producing...