Field Service Technician II - Quincy/ Wenatchee (WA)

Job description

Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions! MEPPI’s Service Center Division (SCD) is looking for a Field Service Technician II to perform service support activities for single and three-phase Uninterruptible Power Supplies (UPS) and peripherals. In this role, you’ll deliver on-site troubleshooting, repairs, and preventative services while supporting both internal and external customers with world-class technical expertise. What You’ll Do: Deliver On-Site Support: Perform start-up service, preventative and remedial maintenance, field modifications, and testing of power quality products. Be the Go-To Expert: Provide technical support to internal and external customers, including third-party service organizations and end users. Diagnose and Document: Inspect, test, and document failed products, components, and systems prior to return to the factory, detailing defects and operational status. Stay Ready for Emergencies: Schedule and provide on-call emergency technical support and field service. Collaborate and Innovate: Partner with other MEPPI departments to identify solutions that improve performance and customer protection. Master the D...