Product Support Manager, Pixel Partnerships (German)

Job description

Minimum qualifications: - Bachelor’s degree or equivalent practical experience. - 5 years of experience in partnership management, customer support operations, or service consultancy. - Experience in partner/client relationship management. - Ability to communicate in German fluently to support client relationship management in this region. Preferred qualifications: - Experience working separately to deliver projects to completion with minimal guidance. - Experience in e-commerce, consumer hardware, or customer support. - Experience with Retail partnerships and Telco provider relationship management within the German market. - Ability to manage projects with multiple stakeholders. - Excellent problem-solving and strategy development skills. About the job: In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of pr...