Customer Service Representative- Customer Experience

Job description

Customer Service Representative Celebrating 100 years in 2024, Plymouth Tube Company is a fifth-generation family-owned, precision metals manufacturer. Our products include tubing, extruded shapes, and cold-drawn shapes spanning specialty carbon, alloy, stainless steel, nickel alloy, and titanium. Headquartered in Warrenville, Illinois, with 5 plants in the U.S. and 1 in Germany, Plymouth is known for offering industry-leading service levels and unique technical innovations. We have a culture guided by these four values: People, Customer Focus, Community & Environment, and Long-Term Orientation. These values serve as pillars to support our mission statement: ‘We are committed to providing products and services that meet or exceed our customers' expectations. Plymouth Tube is looking for an enthusiastic, ambitious team member to join our Customer Service team. This person must embrace change, be self-motivated, and inspire others inside and outside the department. The individual should be able to communicate directly and openly with all levels in our organization YOU’LL BE RESPONSIBLE FOR: The Customer Service Representative is responsible for providing excellent customer service bo...