Senior Solution Engineer - AI Knowledge

Job description

Showcase transformative AI. Shape smarter customer experiences. Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you’ll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge. You’ll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home. As one of our Senior Solution Engineers, you will: - Guide prospective customers in understanding, comparing, and evaluating Coveo’s Service & Knowledge solutions to support confident buying decisions. - Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation. - Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments. - Lead technical components of Proofs of Concept...