Parts Supervisor

Job description

Overview Stewart & Stevenson Power Products is Now Hiring Parts Supervisor 5840 Dahlia St., Commerce City, CO 80022. Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines. Assist Parts manager with day-to-day department responsibilities as assigned. Responsibilities: - Assist Parts Manager with the daily operations of the parts department. - Read catalogs or computer displays to determine replacement part numbers and prices. - Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. - Assist department with escalated customer service concerns or complaints and ensure satisfactory resolution. - Assist Parts Manager with revenue generation by contacting customers and upselling additional or related components. - Prepare and process sales orders for shop, walk in traffic, email or by telephone. - Receive payment or obtain credit authorization. - Assist Parts Manager with inventory control and cycle counts. - Advise customers on parts modification, supersessions, and the value of Genuine replacement parts. - Examine returned parts and cores for defects, e...