Senior Program Manager - (Senior Meeting Planner) - Meetings & Events

Job description

Senior Program Manager - (Senior Meeting Planner) - Meetings & Events Your Expedition (position overview): The Senior Program Manager is the driving force behind exceptional client experience at Direct Travel. In this role, you will own the full lifecycle of meetings and events from the first client conversation through final program close- managing relationships, timelines, budgets, vendors, and every detail in between. This is a high-ownership, client-facing position that demands both strategic thinking and flawless execution. You will partner closely with internal teams across Group Air, Sourcing, and Technology to deliver programs that consistently exceed client expectations. POSITION IS REMOTE. Passport to Success (Responsibilities): Client Relationship Management: - Serve as the primary client contact throughout the full program lifecycle, building trusted, long-term relationships - Consult with clients to define program goals, objectives, expectations, and success measures - Stay current on industry trends to offer clients innovative, compelling concepts and creative solutions - Understand each client's unique culture and adapt Direct Travel's services accordingly - Lead cli...