Clinical Applications Analyst I - Part Time
Enhabit Home Health & Hospice · Dallas, Texas, US
Overview Serves as primary point of contact for Homecare Homebase (HCHB) software issues for Enhabit Home Health & Hospice.
Job description
Overview Serves as primary point of contact for Homecare Homebase (HCHB) software issues for Enhabit Home Health & Hospice. Triages tickets, ensures tickets are directed to the appropriate team in a timely manner, and coordinates communications and educational opportunities with software management and members of the operations team. Supports database management, computer applications, and applicable operating systems, with an emphasis on entering data into the HCHB system quickly and accurately, and devising solutions to ensure smooth operations. Location: 6688 N. Central Expwy. Dallas, TX 75206 Responsibilities: - Provide technical, software, and operational support timely; physician and facility entry. - Provide accurate communication between the HCHB vendor and branch representatives; research issues, and escalate for timely resolution, as needed. - Coordinate branch communications with department leadership; escalate issues, as needed. - Identify and educate on utilization deficiencies; as it pertains to valid data, and appropriate requests to aid in database integrity. - Assist with the execution of daily branch and home office operations, as directed; in compliance with cond...