Crew Chief

Job description

Job Summary Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. Leads crew members team by providing guidance, direction, and opportunity to ensure that every guest who chooses Culver's leaves happy. Responsible for the daily operational and financial success of restaurant. Essential Functions: - Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards. - Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders. - Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly. - Routinely monitors and coaches’ team on safety best practices related to the Culvers hazard communication program and workplace safety. - Empowers team to handle guest comments the Culvers way. - Ensures team is knowledgeable concerning products and guest service. - Demonstrates and maintains a positive attitude among team members. - Demonstrates and ensures proper personal hygiene and food safety practices are maintained in...