Salesforce Marketing Cloud Functional Analyst

Job description

Overview: Full-time Continuing position: Salary Professional HEW8 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid ways of working About You: We are looking for a Salesforce Marketing Cloud Functional Analyst who can bridge technical capability with business impact and thrive in a collaborative, delivery-focused environment. This role sits in Information Technology and Services and plays a key role in supporting and optimising Salesforce Marketing Cloud Engagement for RMIT Online. You’ll work closely with campaign specialists, developers, stakeholders and the broader Salesforce team to deliver scalable, high-quality marketing automation solutions that improve engagement and customer experience. This role will suit someone who combines strong functional analysis capability with practical Salesforce Marketing Cloud knowledge and a team-first mindset. We’re particularly interested in candidates who bring: Experience working with Salesforce Marketing Cloud Engagement or similar marketing automation platforms Awareness and understanding of the broader Salesforce ecosystem Strong documentation capability, including business requirements...