Quality Resident Engineer / Automotive Liaison

Job description

TRIGO Quality Solution is looking for a Full-time Quality Resident Engineer Toledo, OH: Overall Purpose: The Quality Resident Engineer s erves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer . Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility. May Report to: Resident Engineering Director and Resident Engineer Manager Responsibilities: Client Relationship & Business development: - Build strong, professional relationships with customers at the plant level. - Act as the customer's representative, addressing production issues and building credibility through commitments. - Maintain open communication between Intervention Site and the contracted customer. - Provide regular updates on claim status and seek customer feedback. - Monitor competitor activities and report to the TRIGO Resident Engineering Manager. - Represent the contracted partner's interests and participate in customer meetings as needed. Operations: - Coordinate on-site repairs/sorting with...