Client Care - Receptionist

Job description

We are looking for a friendly person to join our team as a veterinary receptionist in our busy, customer-focused veterinary practice in Ware, Hertfordshire. Walton Lodge is a thriving practice with an excellent reputation in our local community and pride ourselves on our impeccable customer care. IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career. How You’ll Make a Difference: As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, s...