Collection Solutions Officer (12 Month Term)

Job description

Role Overview Reporting to the Manager Collection Solutions, the Collection Solutions Officer provides critical support in the administration of collection processes, ensuring accurate documentation, timely communications, and regulatory compliance. The Collection Solutions Officer is a knowledgeable and confident ambassador dedicated to identifying member needs and providing advice and solutions that empowers members to lead their own financial responsibilities in order to enjoy long term financial health while minimizing potential loss, risk and/or liability to Assiniboine Credit Union. This role supports operational efficiency by handling administrative tasks and facilitating key reporting and follow-up activities, allowing the senior team to focus on complex collections and legal work. This role supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion. Key Accountabilities: - Identify opportunities in an effort to assist members to strengthen their financial situation while working with team members, departments, branches and external members to minimize potential loss,...