Medical Assistant (HCA I)

Job description

Description Provide the foundation on which Planned Parenthood of Metropolitan Washington DC, Inc. (PPMW) builds efficient, professional health centers. As the initial point of contact with clients and the public, the HCA must represent the PPMW commitment to quality healthcare and excellent customer service. Responsible for the performance of front desk, telephone and health care center duties and adherence to PPMW’s policies, procedures and medical standards and guidelines, using a customer centered approach to health care delivery. Requirements: Core Functions: - Display initiative in maintaining an attractive and impeccably clean clinic environment, including public restrooms, waiting areas, lab, exam rooms, and reception area. - Ensure the good working condition of office and lab equipment— identifying and reporting malfunctions promptly. - Participate in PPMW’s inventory program to ensure adequate and accurate inventory. - Participate in all clinic efforts to achieve benchmarks set for excellence of care and productivity. - Demonstrate consistent excellent customer service. - Greet clients and visitors in a positive, warm, caring, friendly manner. - Safeguard the privacy and...