Account Services Representative - Middle Market, Consultant - High Tech

Job description

Your Role The Middle Markets Sales team is responsible for retaining existing membership and driving new business growth within the medium-to-large employer segment. The Account Service Representative, Consultant reports to the Senior Service Manager and plays a role in supporting a portfolio of fast growing, high visibility technology employer groups. In this role, the Account Service Consultant acts as a strategic service partner, proactively anticipating client needs, navigating, and resolving complex issues with speed, and safeguarding the overall client experience. You will work collaboratively with other team members to assist employers, and their employees navigate their healthcare needs. If you enjoy helping others and thinking outside the box for solutions, this might be the right job for you. Success in this role requires end-to-end ownership, strong cross functional coordination, and the ability to deliver crisp, executive ready communications that build trust, drive alignment, and reinforce Blue Shield of California’s value as a long-term partner. The individual should be adaptable, self-directed, and effective operating independently in a dynamic environment. This is a...