Technical Application Specialist

Job description

JOB DESCRIPTION: The role The Application Specialist supports the sales process and maximizes customer value through pre‑sales and post‑sales technical support and education . This role is essential in building strong customer relationships, ensuring high satisfaction levels, and acting as a trusted brand ambassador for Abbott . You will work closely with Sales Representatives, Sales Managers, Scientific Liaison and office‑based teams to drive commercial success and organic growth. Customer scope: You will support a broad range of customer segments, including: - Public and private hospitals - Centralized and core laboratories - Emergency Departments and other hospital units Key responsibilities: Pre‑sales to post‑sales customer activities: - Partner with the sales team to execute pre‑sales activities, including identification of technical stakeholders, product demonstrations, user trials, and tailored connectivity solutions - Develop, adapt and track educational materials; capture and communicate evaluation outcomes - Plan and execute new customer implementations, including workflow adaptation, device installation, connectivity setup, user training and post‑installation follow‑up -...