Access Associate (Full-time, Days)

Job description

SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title: Access Associate: Location: Henrietta Medical Campus: Department: Imaging: Schedule: Monday-Friday, 8:00AM-4:30PM: Responsibilities: Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable Preferred Qualifications: 2-year degree or equivalent combination of education One year of customer service experience in healthcare Intermediate computer skills: Excellent customer service and communication skills Required Qualifications: N/A EDUCATION: LICENSES / CERTIFICATIONS:...