Operations Manager – Events, Groups & Guest Experience

Job description

Group and Parties Operations Manager Location - Scene 75 - Dayton, OH Position Type – FT Salary Lead the Fun. Drive the Experience. Build Something Memorable. Five Star Parks & Attractions is looking for a high-energy Operations Manager to lead our events, group experiences, and attraction teams at Scene 75 Dayton. If you thrive in hospitality, entertainment, events, or restaurant management, and love leading teams in a fast-paced, guest-focused environment—this is your opportunity to make a real impact. What You’ll Do: - Lead and manage a team of 15–50+ employees across attractions, events, and guest services - Oversee group events, birthday parties, and high-volume guest experiences - Ensure smooth daily operations across attractions and event execution - Drive customer satisfaction, safety, and operational efficiency - Train, coach, and develop team members and shift leaders - Manage scheduling, staffing, and performance tracking - Maintain a safe, fun, and clean environment for guests and team members - Step in as a leader during peak weekends, holidays, and special events What We’re Looking For: - Experience in hospitality, events, restaurant, or entertainment management - Str...