IT Support Technician

Job description

Suncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products for the home and industrial markets. A privately held company headquartered in Western Chicago, Illinois, Suncast prides itself on 35 years of innovation and sustainability across a wide range of product categories with materials proudly sourced in the USA. Everything we do is supported by the strength and ingenuity of American workers and we are committed to helping families across the country make the most of their unique spaces. We utilize state-of-the-art machinery and innovative manufacturing techniques to consistently engineer products of the highest possible quality. Position Summary: The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations Support Analyst will work directly with employees at all levels of the company and must be personable as well as patient. Responsibilities: Requirements: The Anticipated Pay Range for This Position: $50K-$65K annually - Work within a ticketing system to assist users with IT related issues bo...