Account Manager
Scentia · Sydney, New South Wales, AU
Are you a relationship-driven Account Manager who thrives on growing strategic client partnerships and delivering commercial outcomes? We’re looking for some...
Job description
Are you a relationship-driven Account Manager who thrives on growing strategic client partnerships and delivering commercial outcomes? We’re looking for someone to manage and expand high-value accounts, driving long-term client success. This is more than a traditional account management role, you’ll act as a trusted advisor, working closely with senior stakeholders to shape solutions that support organisational capability and growth. About the Role: As an Account Manager, you’ll own a portfolio of key clients, focusing on retention, growth, and strategic engagement. You’ll partner with clients to understand their priorities, identify opportunities, and deliver tailored solutions that create real value. Key Responsibilities: Account Management: - Build and maintain strong, long-term relationships with key clients - Develop and execute account plans to drive engagement and retention - Lead regular client check-ins to assess satisfaction and identify opportunities - Collaborate with internal teams to ensure high-quality delivery Client Growth & Expansion: - Identify and develop opportunities within existing accounts - Expand across business units and departments - Lead solution conver...