Academy Training Manager

Job description

The Academy Training Manager leads the A-1 Academy, overseeing the development of 40–60 new technicians each month through a structured three-and-a-half-week training program. This role ensures the Academy operates with consistency, professionalism, and high standards so technicians graduate fully prepared to perform in the field. By leading a team of 4–5 technical trainers and owning day-to-day Academy performance, the Academy Training Manager plays a critical role in building the company’s technician pipeline. Success is measured by trainer execution, technician readiness, and downstream outcomes such as retention, productivity, quality, and field leader satisfaction. What You’ll Do: Lead and Develop Trainers: Lead, coach, and develop a team of 4–5 technical trainers Observe training delivery and provide real-time coaching and feedback Set clear performance expectations and conduct direct performance conversations Reinforce consistent delivery standards across the trainer team Run Academy Operations: Own daily Academy operations, including cohort scheduling and trainer coverage Maintain a strong, visible leadership presence in the Academy Ensure training runs smoothly, profession...