Regional Quality Manager

Job description

Job Description Are you ready to take the wheel and drive success? As a full-time Regional Quality Manager at SIXT, your primary responsibility is to support Operations in delivering excellent customer service. This is based on efficient process management and the implementation of internal and external standards. The position is based in Las Vegas and requires frequent travel within the defined region, including branch days at our West Coast region airports with a starting salary of $90,000 . Apply now! YOUR ROLE AT SIXT: - You drive a customer-centric culture in your assigned region and ensure customer expectations are not only met but exceeded - You analyze operational and customer service data to identify trends, root causes, and opportunities for improvement - You prepare and deliver clear, actionable insights and recommendations to supervisors and senior management through detailed reports and presentations - You perform regular on-site branch visits to check for compliance in defined region - You create and develop quality relevant processes and lead quality relevant projects YOUR SKILLS MATTER: - EXPERIENCE You have a minimum of 5 years’ work experience in the customer serv...