Group Rooms Coordinator

Job description

Job DetailsJob Location: Hilton Bayfront St. Pete - ST PETERSBURG, FL 33701Position Type: Part TimeJob Shift: AnyPosition Summary: The Group Rooms Coordinator is responsible for assisting in the group rooms block reservations process, which includes reservations input and billing setup. Role is a key member to the front office arrival experience, which includes inventory management, VIP guest arrival, and ad hoc projects. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance Expectations: Coordinates the exceptionally friendly, professional, and efficient reception, registration, and account settlement for all hotel VIP guests Sends Departure and Arrival email to all guests daily. Contacts VIP guests in advance of their arrival to the hotel to determine any special services required and then acts to deliver these special services Familiar with and able to troubleshoot problems with the following systems: key encoding, call accounting, in-room movies, video checkout, electronic data capture, and PMS interface contr...