Product Support Manager, Google One

Job description

Minimum qualifications: - Bachelor’s degree or equivalent practical experience. - 8 years of experience in a project management or a customer-facing role. Preferred qualifications: - MBA or advanced degree in a Management, Business, or a related field. - Experience in managing relationships with a wide network of stakeholders with minimal guidance. - Knowledge of Google One AI plans and competitor AI subscriptions. - Ability to draw insights from data, recommend a path forward, and project manage across groups/through recommended actions. - Ability to manage multiple, time-sensitive projects with competing priorities while working independently to drive projects to completion with minimal guidance and high attention to detail. About the job: In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's different product ecosystem. Additionally we provide a range of product servi...