Field Engineer

Job description

Your mission We are looking for an independent and reliable colleague to join our Czech branch and team as a Service Technician . The ideal candidate is a technically oriented person who enjoys information and communication technologies, likes to solve problems and does not mind field work associated with regular travel. This role combines practical work on site with an analytical approach in diagnosing and solving technical problems across the areas of hardware devices, transmission and communication technologies. Your profile: Duties and responsibilities: (initially 3–5 days a week, later approx. 3 days a week) - Service, maintenance and repairs of telecommunications devices within the customer locations (prisons) within the Czech Republic ( primarily východní Čechy , Vysočina , Morava, Slezsko ) . - Diagnostics and incident resolution – remotely and on-site . Think about solving technical problems and looking for optimal procedures – in cooperation with customer or internal colleagues. - Equipment replacements and repairs (telephones, audio converters, UPS, modems, cabling, etc.) . - Participation in the installation, activation and testing of newly installed devices for telepho...