Senior Manager, Commercial Sales Operations

Job description

Description The successful candidates will be located in Georgia, Florida, South Carolina, Kansas, or Chicago, IL. Sponsorship unavailable. The Senior Manager of Commercial Sales Operations owns commercial revenue operations for the SMB sales organization, with accountability for forecast accuracy, pipeline health, quota execution, and executive-level reporting. This role serves as a strategic operating partner to sales leadership, ensuring that GTM processes, data, and operating cadence drive predictable performance at scale—not just activity. Key Responsibilities: Revenue Operations & GTM Governance: - Own the end-to-end commercial sales operating model from lead intake through close, forecast, and commission payout - Define and govern sales operating cadence, including pipeline reviews, forecast calls, and performance readouts - Establish standards for pipeline coverage, stage definitions, and data hygiene - Identify revenue risk early and surface insights to sales leadership CRM, Tools & Process Ownership: - Serve as business owner for Salesforce and related sales technology - Govern CRM configuration, data integrity, reporting architecture, and user adoption - Partner with IT...