Server Outlet

Job description

Overview The Lounge Server plays an essential role in creating a calm, welcoming, and polished experience for guests in the Tamo Bar and Lounge. During peak hours, your pleasant demeanor, attentiveness, and ability to anticipate guest needs contribute significantly to the hotel’s reputation for quality service. You will also assist with guest seating and provide thoughtful, diplomatic suggestions for food and beverage selections to enhance satisfaction and drive repeat business. Responsibilities: - Warmly greet guests and engage in proactive, friendly communication while providing food and beverage service. - Take food and beverage orders and accurately enter them into the POS system. - Stock service stations with items such as ice, napkins, glassware, and straws. - Check on guests throughout service to ensure satisfaction and address any requests or concerns. - Refill beverages, clear plates, and reset tables quickly and neatly. - Ensure all food is prepared correctly and to guest satisfaction; promptly return any incorrect or improperly prepared items to the kitchen. - Follow all cash‑handling and bank operating procedures. - Present guest checks and process payments quickly and...