Operations Support Officer - Litter and Dumped Rubbish

Job description

Job Description: Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. As Operations Support Officer, you will play an important role in supporting the Litter and Dumped Rubbish work area to achieve the safe, effective, and efficient delivery of services to the Hume community. - Permanent, Full Time - $77,133.68 per annum plus Superannuation - Join the Waste and Sustainability team What you’ll be doing: - Assign requests to the applicable contractors and close completed requests within the relevant systems, reporting contractor performance issues to the Operations Supervisor- Litter and Dumped Rubbish. - Report defects and amenity issues relating to council and non-council assets to the relevant party as required, maintaining records and reference numbers. - Alert Team Leaders within the work area of stock shortages, equipment defects and any other issues that may impact service delivery. - Demonstrate a strong customer focus which is responsive, accurate timely and courteous. - Promptly bring complaints, escalations, hazards,...