Field Operations Supervisor I

Job description

The Field Operations Supervisor works directly with their Territory Manager assigned to a specific territory to ensure business operations within their entire territory are running efficiently and effectively, ensuring that each site throughout their territory is running and operating problem-free. While the Field Operations Supervisor works directly with a Senior Field Operations Supervisor, this individual does not directly report to the Senior Field Operations Supervisor. Both the Field Operations Supervisor and the Senior Field Operations Supervisor report to the Territory Manager. Duties and Responsibilities: - Comprehensive accountability for ensuring operational coverage including, but not limited to, effectively minimizing missed coverage and overtime. - Shares ownership of the Missed Coverage Metric for their region with their assigned Territory Manager. - Assists with the management of all assigned security officers in their region. - Establishes proactive and collaborative relationships with security officers and site management to strengthen employee retention. - Focuses on employee engagement initiatives. - Coaches and mentors site officers where and when appropriate....