Triage Clinician

Job description

At Urology Austin , our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with Urology Austin , you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based setting. Better Medicine. Better Care. Job Summary: The Triage Clinician plays a critical role in Urology Austin’s centralized triage and contact center, serving as the first clinical point of contact for patients seeking assistance. This position is responsible for evaluating patient needs via phone and electronic systems, collecting and documenting clinical information, and executing delegated non-licensed clinical tasks under appropriate supervision. Certification is required to ensure competency and alignment with scope-of-practice expectations under Texas law Reporting : Reports to the Triage and Scheduling Manager Qualifications Required: - High school diploma or equivalent - Certification as a Medical Assistant (AAMA, AMT, NCCT, or NHA). - Minimum of 2 years’ experience in ambulatory clinical care, call center, or specialty p...