Customer Service Representative/Receptionist - Westcor Land Title Insurance Company

Job description

https://www.ardaninc.com/california-employee-and-job-application-privacy-notice/ Position Summary: The customer service representative is responsible for providing effective customer service for all internal and external customers. In addition, the ideal candidate should communicate effectively with team members within the various departments. The receptionist duties will cover the front switchboard in a backup capacity and will cover breaks, lunch hour, afternoons, vacation / sick time, and various other times as needed. Prior Title/Mortgage Services Industry experience preferred. Essential Functions: - Cross-training- Policy scanning - Greets Visitors - Handle incoming calls, emails, and faxes - Perform Various Administrative tasks for employees (i.e. sort mail, prepare overnight packing slips/schedule pick-ups, lunch meeting coordination, monthly birthday celebration coordination, telephone conference call line scheduling) - Primary Point of Contact for customers and vendors - Perform multiple customer service duties for the general public, our licensed agents/employees, lenders or other agencies. - Call routing to appropriate department - Various administrative support tasks -...