Director, OneHUB External Hubs Lead

Job description

Company Description About AbbVie: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description: Provides strategic leadership and governance oversight for OneHUB External Hub vendors supporting AbbVie Patient Services. Accountable for enterprise-level performance management, operational excellence, and continuous improvement across multiple external hub partners. Leads a team responsible for day-to-day vendor oversight while maintaining direct engagement with key external hub relationships. Ensures all vendors meet or exceed service level agreements (SLAs), quality standards, compliance requirements, and evolving business needs. Partners closely with AbbVie Patient Services and brand stakeholders to translate strategic priori...