Universal Direct Banker

Job description

Axos Bank Target Range: $17.00/Hr. - $19.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job: Critical customer-facing position and is the primary contact for selected clients. Demonstrates effective leadership and collaboration with team members and other departments, assisting colleagues with complex problem resolution including compliance issues. Responsibilities: Communicate with customers by telephone to provide product and service information, troubleshoot and resolve customer issues Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Describe products and services to customers in order to respond to customer questions and issues Lear and apply Procedures; Comprehensive new job-related information in a timely m...