Academic Advisor

Job description

Overview The Academic Advisor plays a critical role within the advising team, providing comprehensive academic support, and guidance to students enrolled at Touro University's NYSCAS. Responsibilities: Scheduling and Meeting Management: - Utilize Bookings software to schedule all registration meetings - Schedule Bookings appointments from 9:30 am to 5:00 pm - Book meetings as ½ hour sessions with a 15-minute buffer - Maintain a minimum open calendar booking window of 45 days - Schedule at least 6 registration meetings per day, and 4 on Fridays or early dismissal days Communication: - Use Touro email and Zoom phone numbers exclusively for student communication - Respond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone account Documentation and Reporting: - Summarize meeting outcomes in TC1 - Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business day - Maintain contact with all assigned students three times per semester regarding pending issues - Document all student conversations in the Notes section of Bookings Student Advising:...