LOGISTICS/FC ON VAN DELIVERY SUPERVISOR
Kroger · Indianapolis, Indiana, US
Responsibility to deliver transportation metrics in their area of responsibility at the fulfillment center. Metrics include Customer service metrics (NPS), s...
Job description
Responsibility to deliver transportation metrics in their area of responsibility at the fulfillment center. Metrics include Customer service metrics (NPS), safety, and final mile cost. This will be accomplished though the daily in van leadership of hourly associates' safety, productivity, and engagement supporting all facets of delivery operating efficiency, and customer satisfaction. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. - Supervise and develop a team of delivery drivers in the transportation delivery operation - Maintain on-time deliveries with a Full, Fresh and Friendly mindset - Work with operations planning teams to coordinate schedules and deliveries - Follow established programs, policies and practices to identify and address transportation/safety/ customer service opportunities in a timely manner - Assist in identifying/designing technology and procedural based solutions to increase associate's productivity and adhere to proper and safe work methods regarding equipment activity and yard control - Support and communicate with other department supervisors and managers in problem solving through collaborative sc...