Patient Access and Insurance Specialist

Job description

Description We are seeking a dynamic, adaptable Patient Access & Insurance Specialist to join our healthcare team. This role is perfect for someone who thrives in a fast-paced environment, understands the complexities of medical insurance, and enjoys wearing multiple hats. As a key member of our operations team, you will serve as a central hub for patient coordination, insurance management, and administrative support—helping ensure a seamless experience for both patients and providers. If you are proactive, tech-savvy, and passionate about healthcare, this is an exciting opportunity to make a meaningful impact. What You’ll Do: - Serve as a primary point of contact by managing incoming calls, scheduling appointments, and directing inquiries efficiently - Coordinate and maintain accurate patient records within the EMR system - Act as a liaison between patients, providers, and internal teams to optimize scheduling and service delivery - Navigate and support insurance verification, eligibility, and billing processes - Manage patient communications via phone, email, and electronic systems - Assist with billing workflows, reporting, and documentation - Maintain organized filing systems a...