Workshop Team Leader

Job description

Workshop Controller - Full Time - 40 hours: DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you’ll find a place where you can really thrive. We’ve got this! What you'll be doing: - The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, cost and customer/quality targets. - Ensuring all Procedural and BS10125 regulations are adhered - You will manage meeting and improving on customer satisfaction targets - You will achieve and maintain and embed all "best practice" and "lean activities" as instructed by business strategy. - You will achieve budget sales and cost targets weekly, monthly and annually - You will ensure all health and safety policy and procedures are followed with all staff utilising safe working...