Temporary Estate Liaison Officer

Job description

Temporary Estate Liaison Officer 26992 Description: Temporary Estate Liaison Officer Salary circa £32,262 per annum negotiable based on skills and experience plus health cash plan Temporary 12 month contract, full time (37.5 hpw ) Covering Kent, East Sussex, West Sussex and parts of Surrey We can’t offer a CoS for this role Home, a place where you belong If you’re tired of jobs where customers feel like an afterthought, this is your switch. Join us and make sure every repair and maintenance job feels right for the people living there. You’ll be the voice of the customer, solving problems before they escalate, taking ownership of complaints and fixing issues fast. With clear, simple communication, you’ll shape better ways of working and go home each day knowing you’ve made a real difference. What you’ll do: Oversee maintenance works and make sure quality standards are met. Manage complaints and disputes quickly and keep accurate records with strong admin skills. Act as the key contact for customers during repairs and resolve issues fast. Represent the customer voice with contractors and internal teams. Analyse feedback and data to drive improvements in service delivery. Why join us:...