Service Advisor - Mercedes Benz

Job description

LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service. Hours - 45: Salary - £30,387 Plus OTE bonus Your responsibilities will include: - Greeting customers promptly and professionally - Listening to customer concerns and documenting vehicle issues - Providing detailed service estimates and timelines - Coordinating with technicians to ensure efficient service operations - Updating customers regarding the status of their service and any additional recommendations - Handling inquiries and resolving any issues in a timely manner Requirements: The successful candidate should have: If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto! - Experience as a Service Advisor in the automotive industry - Excellent communication and interpersonal skills - Good organisational abilities and attention to detail - Understanding of automotive repair and maintenance concepts - Ability...