Patient Service Representative, Portage
University Hospitals · Ravenna, Ohio, US
Patient Service Representative, Portage - ( 260001HW ) Description - Primary responsibilities are accurate and efficient patient registration, procedure sche...
Job description
Patient Service Representative, Portage - ( 260001HW ) Description: - Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. - Representatives must use quality customer service techniques to ensure patient needs are met. - Maintain professional interpersonal skills with patients, physicians and co-workers. - Supports department operations as needed. - Performs other duties as assigned. - Complies with all policies and standards. - For specific duties and responsibilities, refer to documentation provided by the department during orientation. - Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. - Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. - Monday-Friday - Full time 40 hours per week. - This is the day shift. Qualifications: - High School Equivalent / GED required. - 1+ years related experience as a Secretary/Receptionist preferred and - Customer service experience preferably in the medical field required. - Typing skills – 30 wpm. - Exce...