Medical Collections Representative

Job description

Overview Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better. Performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures. Responsibilities: - Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs - Processes rebills and composes correspondence to customers - Monitors and reviews account aging reports to ensure timely collection - Reviews documents and reconciles discrepancies and makes needed adjustments - Performs account payment reconciliations with incoming receipts - Prepares and distributes periodic reports on A/R and past due accounts for management and clients - Nego...