Front Desk Clerk - Las Vegas Properties

Job description

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Front Desk Clerk at Mandalay Bay, you are responsible for welcoming guests and ensuring a smooth check-in and check-out process while addressing their individual needs and concerns. Your role includes managing billing transactions, coordinating with other departments to fulfill guest requests, and maintaining a secure and organized environment throughout their stay. THE STARTING RATE: $19.00 hourly: THE DAY-TO-DAY: Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room chec...