Seasonal Runner - Soho House Chicago

Job description

The role… At Soho House, a Runner is responsible for a range of tasks, including preparing tables, serving orders, explaining meals, and facilitating collaboration between the kitchen and servers. A Runner also assists servers in providing quality hand-plated service to all guests at Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations, and remain calm, approachable, and professional. Seasonal Position: This role is expected to run from May through September. Main Duties: - Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders - Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options - Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service b...